Aura / Delete your data
Delete your data
Delete your data – Aura: AI Flashcards & Study (Fernquill Studio)
Your decks and cards are stored only on your phone. To delete them, delete the decks in Aura or uninstall the app.
Aura also keeps a small amount of data on our server. It’s linked to a random anonymous ID, not your name or email: your scan counts, usage records, and any cards you reported as incorrect. To have this deleted:
- Open Aura, go to the About screen, and tap Copy support ID.
- Email [email protected] with the subject “Delete my data” and paste your support ID.
- We’ll delete all server data and crash reports linked to that ID within 30 days and reply to confirm.
What is deleted: scan counts, usage records, card reports and crash reports.
What is kept: Google Play and RevenueCat keep subscription and purchase records as required for billing and tax. We don’t store the photos or notes you scan; our AI provider may keep them for a short time for safety checks before deleting them.
Even without a request, usage records are deleted automatically after 24 months and card reports after 12 months, and crash reports expire automatically.